PRIVACY POLICY 

Effective Date: 01 January 2025

DIVINE PLUS TRADING L.L.C. (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the UAE Personal Data Protection Law and applicable regulations.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you access our website or use our services.

1. Information We Collect

Personal Information

• Name

• Email address

• Phone number

• Billing and shipping address

• Order and transaction details

Technical Information

• IP address

• Browser and device information

• Cookies and website usage data

2. How We Collect Information

We collect information through:

• Account registration, checkout, and contact forms

• Cookies and similar technologies

• Website analytics and performance tools

3. Purpose of Data Collection

We use your information to:

• Process orders, payments, and deliveries

• Manage customer accounts and provide support

• Communicate order updates and service information

• Improve website functionality and user experience

• Send marketing communications (only if opted in)

4. Data Storage & Security

Your personal data is stored on secure servers with controlled access.
We implement appropriate administrative, technical, and physical safeguards to protect your data against unauthorized access, misuse, loss, or disclosure.

Payment transactions are processed via secure, PCI-DSS-compliant payment gateways. We do not store full card details on our servers.

5. Data Sharing

Your information may be shared only with trusted third parties for legitimate business purposes:

• Payment gateway providers

• Courier and logistics partners

• IT and analytics service providers

We do not sell or trade your personal data to third parties.

6. Your Rights Under UAE Law

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your personal data (subject to legal obligations)

• Withdraw consent for marketing communications

Requests may be made by contacting us using the details below.

7. Cookies

We use cookies to enhance website functionality and analyze traffic.
You may disable cookies via your browser settings; however, some website features may not function properly.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.

9. Legal

Without prejudice to your rights under applicable laws, our Privacy Policy is not a contract and does not create any legal rights or obligations.

10. Contact Us

Email: info@divinetrd.com
Phone: +971 55 247 8926